Meet Luke Zaller
Leader, Builder, Advisor, Mentor
Background
Holding leadership positions since 2001, I’ve experienced and executed roles across the full business lifecycle (Start-ups, Mid-levels, Acquisitions, Large Corporations, Downsizing). Each company has brought it’s own challenges, and with my background I’m now helping others accomplish their goals in less time and with less hurdles.
SaaS, PaaS, Hardware, Healthcare, Workspace, Big Data - my experience across many diverse verticals brings insights and highlights that many are missing.
Topics
Creation of support organizations to support 2+ Billion users
Staffing & planning strategies for hypergrowth businesses
Artificial Intelligence planning and development
Large technology implementations, ERP, CRM, LMS, EMR
Merger & Acquisition analysis and planning
Project management, financial modeling, change management & analysis
Onshore & offshore BPO integrations
Technology
AI: ChatGPT, OpenAI, Grok, NVIDIA ChatRTX, Copilot
CRM: Salesforce, Service Cloud, Zendesk, JIRA, Zoho, Hubspot
Telephony: 8x8, Five9, Avaya, Cisco, RingCentral, Microsoft Teams, Talkdesk, Worldsmart
Misc. Software: Various EMR/EHR (Cerner, Epic), Gainsight, Microsoft Suite, Google Suite, Google Analytics, Mailchimp, Pardot, Exact Target, Adobe, AWS, Azure, Birst, Backup & Recovery (On Prem, Cloud, Hybrid), Quickbooks, Zuora, LMS, WMS