advising.la blog: business, operations, Customers, Futurism, Artificial IntellIGENCE

Luke Zaller Luke Zaller

AI Will Kill the CRM Industry

For decades, CRMs like Salesforce, HubSpot, Microsoft Dynamics, and Zoho have been the backbone of customer-facing teams. But the truth is, CRMs are bloated, expensive, and outdated. AI-native platforms are changing the game — eliminating manual data entry, building insights automatically, and saving companies 50–70% compared to traditional CRM costs. Whether you’re an SMB or an enterprise, the future isn’t about which CRM you use, but how your AI is trained on your customers.

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